At fc365, we believe gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to play responsibly — because your well-being always comes first.
If gambling is negatively affecting your life or the lives of those around you, please reach out to the PAGCOR Responsible Gaming Hotline or contact fc365 support immediately via live chat. Help is always available.
fc365 is the Philippines' leading online gaming platform, and with that comes a serious responsibility — not just to deliver great games, but to make sure every player on our platform is playing safely and within their means. Responsible gaming is not just a policy for us; it is a core part of how fc365 operates every single day.
We know that for the vast majority of Filipino players, gaming on fc365 is a form of entertainment — a way to unwind after a long day in Manila, enjoy some excitement during a break in Cebu, or have a bit of fun on a weekend in Davao. And that is exactly what it should be. But we also recognize that for some players, gambling can become a problem, and fc365 takes that seriously.
That is why fc365 has built a comprehensive suite of responsible gaming tools directly into your account dashboard. From deposit limits and loss limits to cooling-off periods and full self-exclusion, you have full control over your gaming activity at all times. These tools are available 24/7 and can be activated instantly — no waiting period, no complicated process.
fc365 also strictly enforces the 21+ age requirement for all players in the Philippines, in line with PAGCOR regulations. We use robust age verification and KYC processes to ensure that no one under the age of 21 can access the fc365 platform. If you are a parent or guardian, we encourage you to use parental control software to prevent underage access to online gaming sites.
fc365 Responsible Gaming Commitment: fc365 operates within the PAGCOR regulatory framework and is committed to upholding the highest standards of player protection. Our responsible gaming program is reviewed and updated regularly to reflect best practices in the Philippine online gaming industry.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use fc365's responsible gaming tools or seek support.
If you answered yes to any of these, please contact fc365 support via live chat to activate responsible gaming tools on your account. You are not alone — help is available.
All of the following tools are available directly from your fc365 account dashboard. They are free to use, take effect immediately, and are designed to help you stay in control of your gaming activity.
Set a daily, weekly, or monthly deposit limit on your fc365 account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly but increases require a 7-day cooling period.
Set a maximum amount you are willing to lose over a daily, weekly, or monthly period. When your loss limit is reached, fc365 will automatically suspend your gaming session for the remainder of that period.
Set a maximum session duration so fc365 will remind you — or automatically log you out — when you have been playing for a set amount of time. A great tool for keeping gaming sessions short and enjoyable.
Take a short break from fc365 by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This is ideal if you feel you need a temporary pause.
If you feel you need a longer break, fc365 offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Once activated, your account will be closed and you will not be able to re-register during the exclusion period.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have spent or won during your current session. A simple but effective way to stay aware of your gaming activity.
Activating any responsible gaming tool on your fc365 account takes less than two minutes. Here is how to do it:
Visit fc365.one and log in using your registered mobile number and password. Make sure you are on the official fc365 platform.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab in your account settings. All available tools will be listed here with clear descriptions.
Select the tool you want to activate, set your preferred limits or duration, and confirm. Most tools take effect immediately on your fc365 account.
If you need assistance activating any responsible gaming tool, our 24/7 support team is available via live chat inside your fc365 account dashboard.
Problem gambling is a recognized condition that can affect anyone, regardless of age, income, or background. It is characterized by a persistent urge to gamble despite negative consequences — financial, emotional, or social. In the Philippines, problem gambling is a growing concern, and fc365 is committed to being part of the solution.
The key difference between recreational gaming and problem gambling is control. Recreational players on fc365 set a budget, stick to it, and treat gaming as entertainment. Problem gamblers, on the other hand, may find themselves unable to stop, chasing losses, or prioritizing gambling over other important aspects of life.
fc365 encourages all Filipino players to be honest with themselves about their gaming habits. If you recognize any of the warning signs listed on this page, please do not hesitate to use our responsible gaming tools or reach out to our support team. There is no shame in asking for help — it is the responsible thing to do.
One of the most dangerous behaviors in gambling is chasing losses — continuing to play in an attempt to win back money you have already lost. This almost always leads to bigger losses and greater distress.
fc365's rule: Set your budget before you play. When it is gone, stop. Gaming should never be seen as a way to make money or solve financial problems.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are at least 21 years of age. fc365 takes this requirement extremely seriously and enforces it at every stage of the player journey — from registration through to withdrawal.
During the registration process, all fc365 players are required to declare their date of birth and confirm that they are 21 years of age or older. fc365 also conducts KYC (Know Your Customer) verification, which requires players to submit a valid Philippine government-issued ID — such as a passport, driver's license, or SSS/UMID card — before withdrawals can be processed.
If fc365 discovers at any point that a player is under the age of 21, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant authorities in accordance with Philippine law. Any winnings accumulated by an underage player will be forfeited.
fc365 also encourages parents and guardians to take proactive steps to prevent underage access to online gaming platforms. Consider using parental control software on shared devices, keeping your fc365 login credentials private, and having open conversations with young people about the risks of gambling.
Note: All submitted documents must be valid, unexpired, and clearly show your full name and date of birth. Documents must confirm you are 21 years of age or older.
Self-exclusion is the most powerful responsible gaming tool available on the fc365 platform. When you activate self-exclusion, your fc365 account is immediately closed and you will be unable to log in, deposit, or place bets for the duration of your chosen exclusion period.
fc365 offers the following self-exclusion options:
During any self-exclusion period, fc365 will also suppress all marketing communications to your registered email and mobile number. You will not receive any promotional offers, bonus notifications, or re-engagement messages from fc365 while your self-exclusion is active.
To activate self-exclusion, log in to your fc365 account, go to Account Settings, and select the Responsible Gaming tab. Alternatively, contact our 24/7 support team via live chat and a support agent will activate self-exclusion on your behalf immediately.
Please note that permanent self-exclusion cannot be reversed. If you choose the 6-month or 1-year option and wish to return to fc365 after your exclusion period ends, you will be required to complete a re-activation process that includes a mandatory responsible gaming assessment.
PAGCOR Self-Exclusion Program: In addition to fc365's own self-exclusion tools, PAGCOR operates a national self-exclusion program that covers all PAGCOR-licensed gaming operators in the Philippines. Contact the PAGCOR Responsible Gaming Hotline to enroll in the national program.
Need Immediate Help? If you are in crisis or need urgent support related to problem gambling, please contact the PAGCOR Responsible Gaming Hotline. Support is available to all Filipino players. You can also reach fc365 support 24/7 via live chat inside your account dashboard.
fc365 is committed to being the Philippines' most responsible online gaming platform. Enjoy slots, live casino, bingo, and more — with full confidence that your safety and well-being are always our top priority. Must be 21 years of age or older to play.
Players must be 21 years of age or older. Please gamble responsibly. If gambling is affecting your life, seek help immediately.